Privacy Policy
Last updated: 05 Sep 2026
Rubbish Removal Chiswick W4 respects your privacy and takes reasonable steps to protect the personal information you provide to us.
This Privacy Policy explains what information we may collect, why we use it and how you can contact us about your personal data.
1. Information We May Collect
When you contact us or request our services, we may collect information such as:
- Your name
- Telephone number
- Email address
- Collection address
- Details about the rubbish or clearance service you require
- Booking and service information
- Information you provide when communicating with us
We only request information that is reasonably necessary to respond to enquiries and provide our services.
2. How We Use Your Information
We may use your information to:
- Respond to your enquiries
- Provide quotations
- Arrange rubbish collections
- Communicate with you about bookings
- Provide customer support
- Process payments where applicable
- Manage and improve our services
- Maintain appropriate business records
- Comply with applicable legal obligations
We do not use your personal information for purposes unrelated to our business without an appropriate reason or legal basis.
3. Website Enquiries
If you contact us through our website, email or telephone, the information you provide may be used to respond to your request.
Please avoid submitting sensitive or unnecessary personal information through website enquiry forms.
4. Cookies and Website Technologies
Our website may use cookies or similar technologies to help it function properly, understand website usage and improve the user experience.
Third-party services used on the website may also place cookies where applicable. You can manage or restrict cookies through your browser settings.
5. Sharing Personal Information
We do not sell or rent your personal information.
Where necessary to operate our business, information may be shared with trusted service providers or other parties who help us provide website, communication, payment, hosting or related services.
We may also disclose information where required by law or where necessary to protect our legal rights.
6. Keeping Information Secure
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
7. How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to maintain business records, resolve disputes, or meet applicable legal and accounting requirements.
8. Your Data Protection Rights
Depending on the circumstances and applicable UK data-protection law, you may have rights relating to your personal information, including the right to:
- Request access to personal information we hold about you
- Ask us to correct inaccurate information
- Request deletion of certain information
- Ask us to restrict certain processing
- Object to particular uses of your information
- Request a copy of certain personal information
If you would like to exercise a relevant right, please contact us.
9. External Websites
Our website may contain links to external websites. We are not responsible for the privacy practices, content or security of websites operated by third parties.
We recommend reviewing the privacy policy of any external website you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page.
11. Contact Us
For privacy-related questions or requests, please contact:
Rubbish Removal Chiswick W4
Address: 10 Barley Mow Passage, Chiswick, W4 4PH
Phone: 020 3369 0101
Email: office@chiswickrubbishremoval.co.uk